90 Seconds is All it Takes to Improve Your Next Communication
You can do almost anything in 90 seconds. That’s all it takes to get rolling when you’re doing your homework.
5 Traits of Persuasive People
We all know them. Some people seem to have the ability to persuade others effortlessly- whether it’s to buy a product, hire a team member or negotiate a deal. The rest of us need a little help. Now, think about the most persuasive person you know. I think you’ll agree that he or she likely has some common traits. Yes, it’s true – convincing others to do what we need them to do takes a touch of charisma- but the rest of these behaviors just take practice.
Do You Want ONE Hot Communication Tactic To Use Professionally And Personally?
Recently, a young professional in his first leadership role asked me for advice on communication. “I’m exhausted,” he confessed. “I feel like my office, even though it’s virtual, is a revolving door. I have to get employees and clients in and out just to have time to solve everything.”
Who Should Solve Your Team’s Communication Problems?
I call it The Revolving Door Syndrome.
Do you remember your first role as a leader? As soon as one issue was solved, they came right back in with another one- it was definitely like a revolving door. It took a little while to realize that I was actually solving the problems they were absolutely capable of handling.
Need Better Communication? Here’s The Power of a Thank You and This Question
Do you want to communicate even better with your team, clients and customers? Here are two of my favorite tips you can use back in your office today: say “thank you” and ask them how they’re doing. Seems simple, right? Here’s how to use this tactic to be both mindful and strategic.
Two Top Tips To Amp Up Your Leadership Presence Today
Recently, I was chatting with a young professional who was preparing for a big presentation-his first- and asked for some tips to boost his confidence- and his presence. “I’m a bit nervous,” he said. “I don’t know everyone in the room and I’m a little worried about handling potential questions.”
Here’s How To Make A Difference In Your Culture: Consider Who Your Next Leader Is
When you think of your best leaders, who comes to mind? If you want to make a difference in your company’s culture, it’s time to shift your thinking.
Want To Be More Comfortable In Your Next Presentation?
When you’re comfortable using a podium for a talk or presentation, it may not go as smoothly as you’d like. That’s because it’s natural to want to hold onto it with an iron grip! Try letting go of it, whether figuratively or literally. Trust me on this: you’ll absolutely see the difference when you don’t have to rely on it.Sound familiar?
Want Better Communication in 2022? Put the Good Stuff at the Beginning!
I was recently working with a colleague who was having difficulty preparing for an important meeting with her executive team. What was the issue? The message she wanted to convey was buried- in the background!
Want Persuasive Communication? Get it Out of Your Head!
If you want to be more persuasive in the way you communicate, tune in here for my two favorite, must-have tactics. You can use these tips right away to get what you want to say out of your head and communicate persuasively. Here’s the secret: DO try these at home! (aka your office).
3 Ways You Can Be a More Effective Leader
Recently, my colleague Rick and I were chatting about his sales team. When I asked how they were doing, he let out a big sigh and said, “Well, if they could listen as well as they hear, we’d be golden.” His sales leaders were so anxious to let potential clients know about all of the great deals they had done that they a) talked only about themselves (b) forgot to ask any questions and (c) seemed surprised to find out what the client really wanted.
Sound familiar?
How To Knock Your Presentations Out Of The Park
It's Friday afternoon and your boss has just let you know that she needs you to step in on an important presentation- on Monday. You know this is critical to your company’s business but the mere thought of getting up in front of a group of leaders you haven’t met immediately sends cold, prickly shivers down your spine. You’re worried because you don’t know the group well, the information is new to you and you haven’t had much time to rehearse.
Sound familiar?
Want Solid Tips On How To Rehearse Difficult Conversations?
It’s true: where there’s leadership, there’s often conflict. Whether you’re about to have a difficult conversation with a client, a customer or a team member, it’s critical to understand how to stay on track and not let a tough conversation unravel you.
Did You Miss It?
It was amazing to be back at BOMA21 last week and exciting to hear the buzz in every session! Take a quick peek into my workshop on how to lead managing challenging conversations, below.
Here’s What it Takes to Gain Trust
Harvard Business Review experts tell us that creating positive relationships, consistent behavior and demonstrating good judgment and expertise are the most important aspects to creating trust. And, more importantly, all 3 elements must be above average in order to gain trust.