by Shannon | Nov 11, 2021 | Communication, Earning Trust & Respect, Leadership Training
Want Solid Tips On How To Rehearse Difficult Conversations? Where there’s leadership, there’s often conflict. Whether you’re about to have a difficult conversation with a client, a customer or a team member, it’s critical to understand how to stay on track and not...
by Shannon | Oct 21, 2021 | Communication, Earning Trust & Respect, Leadership Training
Did You Miss It? It was amazing to be back at BOMA21 last week and exciting to hear the buzz in every session! Take a quick peek into my workshop on how to lead managing challenging conversations, below. It was such fun to regroup with colleagues, meet new ones and...
by Shannon | Oct 14, 2021 | Communication, Earning Trust & Respect, Leadership Training
Here’s What it Takes to Gain Trust Last week we took a look at what happens when there is a lack of trust. But this week we want to think about what it takes to gain trust. Harvard Business Review says 5 elements are crucial in gaining trust. Which do you think...
by Shannon | Oct 7, 2021 | Communication, Earning Trust & Respect, Leadership Training
What Happens When There’s a Lack of Trust? Think about it: would you want to walk into a meeting blindfolded? Probably not. Yet working in a culture where there’s little or no trust can be like walking into a meeting with a blindfold on- every time. If you’ve...
by Shannon | Sep 16, 2021 | Communication, Leadership Training
Making One-on-One Meetings Actually Work Sometimes, everyday workplace communication can feel a lot like casual communication. What’s the result? Critical one-on-one meetings often get left behind. Here’s the fix: Preparation is key. The more we have an...
by Shannon | Sep 9, 2021 | Communication, Leadership Training
5 Presentation Mistakes You Won’t Want To Make How do stellar presentation skills impact your success at work? In every way. If you’ve ever wrestled with a presentation or communication snafu in an important meeting, you know what I mean. When leaders invest the...