Shannon Alter

Boost your influence, communicate more effectively and lead smarter

even in times of turbulence and transition

Trusted By

Upcoming Events:

Stellar Customer Service, Part 2: Diffusing Difficult Situations

IREM Live Webinar

Wednesday, July 15
at 10:30 PT

How to Improve Your Presentation Skills in 60 Minutes

IFMA World Workplace 2020
Friday, October 2
at 9:15 CT

Persuasive Communication

CREW Network Live Webinar
Wednesday, October 21
at 9:00 PT

Want to see more of Shannon?

– Sneak Peek –

FEATURED PROGRAMS

All programs available VIRTUALLY!

Check out our upcoming events!

NAA Speaker Showcase NATIONAL APARTMENT ASSOCIATION

Wednesday, August 5
3:30-5:00 PM PT

Stellar Customer Service: How to Retrain, Restore & Reboot

IREM LIVE WEBINAR
Tuesday, August 18 Time TBD

Everyone Wins: Earning Trust & Respect

CAI LIVE WEBINAR
Wednesday, September 29
11:00 AM PT

Persuasive Communication

CREW LIVE WEBINAR
Wednesday, October 21
9:00 AM PT

FEATURED PROGRAMS

All programs available VIRTUALLY!

Building Relationships

Earning Trust and Respect

The struggle to keep employees – and clients – engaged is real. When your team isn’t engaged, or you lose your best employees, you lose precisely what helps your company win.

Persuasion

Getting What You Want and What You Need

Implement this leadership style in your everyday management. Your audience will focus on strategies to use immediately to
inspire and earn trust, both personally and professionally.

Conflict Resolution

Managing Challenging Conversations

Strategies and tactics you can use to recognize and successfully manage conflict.

Communicate for Success

How to Improve Your Presentation Skills

Learn skills to become comfortable delivering any type of meeting, talk or presentation to clients, employees and colleagues.

Communication in Times of Crisis

How will you stay ahead of the game when it comes to communication in these extraordinary times?

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Check out our upcoming events!

NAA Speaker Showcase NATIONAL APARTMENT ASSOCIATION

Wednesday, August 5
3:30-5:00 PM PT

Stellar Customer Service: How to Retrain, Restore & Reboot

IREM LIVE WEBINAR
Tuesday, August 18 Time TBD

Everyone Wins: Earning Trust & Respect

CAI LIVE WEBINAR
Wednesday, September 29
11:00 AM PT

Persuasive Communication

CREW LIVE WEBINAR
Wednesday, October 21
9:00 AM PT

Featured Resources

7 Reasons You Should Hire Me

Shannon has over 25 years of experience in hotel and commercial real estate management and is now taking the leadership strategies she developed and used to other businesses on a global scale.

Download my Speaker One Sheet

It’s true today that leaders often face a never-ending cycle: when a trusted employee leaves, your clients may depart too. The struggle to keep employees – and clients – engaged is real. When your team isn’t engaged, or you lose your best employees, you lose precisely what helps your company win.

Book Shannon to Speak at Your Next Event

What Others Are Saying

“I was thoroughly impressed with Shannon’s ability to scope out the project, execute and deliver a product far superior to what I was expecting. Her professionalism and extensive network helped us to even expand the scope of the project. I would definitely look forward to working with Shannon again.”

Diane K. Danielson, Chief Operating Officer

SVN Commercial Real Estate Advisors

“Shannon is an energetic and well-spoken presenter whose expertise and experience is a valuable resource. Her delivery is excellent and she is professional and personable. Shannon provides interesting, relevant and useful information that our clients can take back to their offices and use immediately.”

Brian K. Cescolini, Executive Chairman

Allied Universal Security Services

“Shannon´s unique combination of best practices, practical and hands-on expertise was exactly what we were looking for. As our company experienced rapid growth and our client base transitioned from private owners to publicly traded institutional firms, Shannon provided strategies and tactics we have been able to implement to further develop and position our organization for further growth.”

Mark D. Toothacre, President

Pacific Medical Buildings San Diego, CA

“Shannon is an expert’s expert and her passion or our industry is second to none. She has the knowledge, experience and expertise to provide solutions and her collaborative, team-building approach is exceptional. Shannon’s organizational skills, attention to detail and her ability to thoroughly complete any assignment are exceptional.”

Christopher E. Lee, President & CEO

CEL & Associates, Inc.

“Shannon is a dynamic and energetic presenter whose expertise and experience was valuable for our growing team. She is a professional and knowledgeable trainer who delivers solidly and keeps participants involved. Shannon provided our team with interesting and useful information. We consider her an extension of our team.

Elena Molodykh, HR Manager

Jones Lang La Salle, Russia

“Shannon was well prepared and kept an
energetic pace throughout the two-day
session. She provided numerous practical
suggestions for improvement in a pleasant and positive manner. It was a great experience.”

Stephen Burger, CPM®, President

Eugene Burger Management Corporation

Mary Beth Hays

Human Resource Manager at CMA Management

Wendie Newman

Executive Vice President at American Healthcare Investors

Tracie Moran

Director of Marketing

Shannon’s
Books

Say It with success

Foolproof ways to enhance your presentation skills. 

Strategies for working with small tenants

Image Gallery

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About Shannon

Leading Author & Speaker

Shannon has over 25 years of experience in hotel and commercial real estate management and is now taking the leadership strategies she developed and used to other businesses on a global scale. From increasing client and customer satisfaction to developing successful marketing solutions to creating and retaining exceptional teams,
Shannon’s programs have been used throughout the United States and internationally by organizations of all sizes. She is the author of two books, “Say it With Success: Foolproof Ways to Enhance your Presentation Skills” and “Strategies for Working With Small Tenants”, leadership white papers and numerous industry articles, including a long-time column for the Journal of Property Management.

Leading a hard conversation.

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