Communication in Times of Crisis
How have you changed the way you communicate in these extraordinary times? It’s time to reframe, retrain and reboot how we communicate in the new, constantly changing era of coronavirus. Especially now, every detail counts when we’re communicating with our customers- our teams, tenants and residents and industry partners. What do they need most? Amp up your game and get ready for the turnaround with this session.
What You Will Learn…
Understand how to build trust & loyalty
Discover how to develop (and use) EQ
Use a “Communications SWOT”
Take a lesson from the stage
Manage difficult conversations