Shannon Alter,CPM®- Communication Speaker
Managing
Challenging Conversations
Struggling with managing workplace conflict and handling challenging conversations? In these critical times, leadership and the ability to retain our best talent are key. Often, managing workplace conflict and the challenging conversations that follow get in our way. Conflict affects us every day: with our co-workers clients, our tenants, and our vendors. Since conflicts at work can center on both business and relationship issues, we’ll focus on strategies and tactics you can use immediately back in your office to recognize and successfully manage conflict.
This session will help leaders of all levels who want to maximize their ability to define, resolve and even benefit from conflict in the workplace. We’ll use role-play and scenarios to help you understand how to use proven techniques and strategies to manage any type of challenging conversation.
What You Will Gain…
Understand the root causes and triggers of conflict in the workplace
Master strategies for assessing and managing conflict with EQ
Develop a clear, actionable plan to resolve conflicts more effectively
Avoid common pitfalls and mistakes
Equip yourself to coach your team in handling conflicts
Trusted by
Watch Shannon in Action
Email Me:
Shannon@leadersexceed.com
Call Me:
714-833-6797
BETTER COMMUNICATION, BETTER RESULTS.
Tangible takeaways to transform your team’s ability to manage conflict can be yours. Shannon can help you. Find out here.
How I can Help You
Do you struggle with managing workplace conflict and handling tough conversations smoothly?
Do you want to feel confident and appear effortless, every time?
If this sounds familiar, here’s how I can help you:
What I do:
I love working with organizations and leaders who want to communicate with clarity and help their leaders learn exactly what to say and how to say it. I do this through team leadership sessions, workshops and 1:1 executive coaching.
Why it’s important for you:
Do you remember when “soft skills” were considered secondary? Now, those same soft skills are vital to professional development and to your career success.
How you can work with me:
I am excited to work with clients in several ways, with options for leaders at all levels. They are:
- Workshops
- Leadership session
- Executive Coaching
“Working with Shannon has been a transformative experience in building our employees’ confidence. Through her mentorship, they have learned valuable strategies for overcoming self-doubt and navigating professional hurdles with greater assurance. I am grateful for the positive impact Shannon has had on the confidence and overall professional growth of our employees.”
“We are immensely grateful to Shannon Alter for inspiring us to be influential in our presentations, meetings, and conversations. Thank you for empowering us to carry that essence into our daily routines!”
“Shannon was wonderful to work with! She took the time to understand our needs, team dynamic, and how her training session would make the biggest impact. All of the pre-work came to life in the training session and through her facilitation style, which was much appreciated. We look forward to working with Shannon again! ”
“Shannon Alter facilitated an insightful and interactive session that provided practical tools and powerful examples, instilling clarity in all. Her connection with our members resulted in an impactful experience. She’s an expert in her field and truly excels at helping build the skills needed to present in an effective and engaging way. Thank you, Shannon, for speaking at CREW Orange County’s Multifamily Summit!”
Work with Shannon
Email Me:
Shannon@leadersexceed.com
Call Me:
714-833-6797