by Shannon | Nov 25, 2021 | Communication, Earning Trust & Respect, Leadership Training
3 Ways You Can Be a More Effective Leader Think you’re a good listener? These 3 tips may surprise you. Recently, my colleague Rick and I were chatting about his sales team. When I asked how they were doing, he let out a big sigh and said, “Well, if they could listen...
by Shannon | Nov 18, 2021 | Communication, Earning Trust & Respect, Leadership Training
How To Knock Your Presentations Out Of The Park It’s Friday afternoon and your boss has just let you know that she needs you to step in on an important presentation- on Monday. You know this is critical to your company’s business but the mere thought of getting...
by Shannon | Nov 11, 2021 | Communication, Earning Trust & Respect, Leadership Training
Want Solid Tips On How To Rehearse Difficult Conversations? Where there’s leadership, there’s often conflict. Whether you’re about to have a difficult conversation with a client, a customer or a team member, it’s critical to understand how to stay on track and not...
by Shannon | Oct 21, 2021 | Communication, Earning Trust & Respect, Leadership Training
Did You Miss It? It was amazing to be back at BOMA21 last week and exciting to hear the buzz in every session! Take a quick peek into my workshop on how to lead managing challenging conversations, below. It was such fun to regroup with colleagues, meet new ones and...
by Shannon | Oct 14, 2021 | Communication, Earning Trust & Respect, Leadership Training
Here’s What it Takes to Gain Trust Last week we took a look at what happens when there is a lack of trust. But this week we want to think about what it takes to gain trust. Harvard Business Review says 5 elements are crucial in gaining trust. Which do you think...